Terms & Conditions

and Privacy Policy



Points of You® is registered in Israel. Our registered office address is 57 Ha’Hadarim St., Udim, Israel. You can contact us by telephoning or emailing or by writing to support@points-of-you.com




Terms and conditions- Points of You®  

Welcome, and thank you for visiting the Points of You® website. Please read these Terms and Conditions carefully before using Our Website. These Terms govern your access and use of Points of You products and services including any digital offerings provided via our websites and all of our digital assets (e.g., points-of-you.com and any other sites to which these Terms are linked- courses.points-of-you.com, tribe.points-of-you.com), as well as our all Academy programs, all of our workshops (hybrid, face-to-face). We refer to our digital assets, collectively as our “Digital Properties”. 

We reserve the right to change and modify these Terms at any time, without any prior notice to you. Any updates to these Terms will be posted or linked to from our Digital Properties, including, points-of-you.com and any other sites to which these Terms are linked- courses.points-of-you.com, tribe.points-of-you.com and will apply to you prospectively, so you should check back each time you use our Services, so you are aware of any changes, as they are binding on you.



Points of You® reserves the right to all intellectual property in relation to this website and the services provided. All content contained on the Website (collectively, “Content “), such as text, graphics, logos, icons, images, audio and video clips, digital downloads, and data compilations are our property or the property of our licensors or licensees, and the compilation of the Content on the Website is our exclusive property, protected by Israel and international copyright laws, treaties and conventions.

Our Marks may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. All other Marks not owned by us that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.



We grant you a limited license to access and make personal use of the Website. No Content of the Website or any other Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, downloaded, uploaded, posted, transmitted or distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except that you may view recordings that we make available to you for such purposes on a single computer for your personal, noncommercial, home use only, provided that you: (a) keep intact all copyright, trademark and other proprietary rights notices; (b) do not modify any of the Content; (c) do not use any Content in a manner that suggests an association with any of our products, services or brands; and (d) do not download Content so as to avoid future downloads from the Website. Your use of Content on any other website or computer environment is strictly prohibited.

The license granted to you does not include, and specifically excludes, any rights to: resell or make any commercial use of the Website or any Content; collect and use any product listings, descriptions, or prices; make any derivative use of the Website or Content; download or copy account information for the benefit of anyone else. Any unauthorized use automatically terminates the license granted to you hereunder. You may not use any of our or any such party’s intellectual property as part of the link without our and each such party’s express written consent.



Points of You® will record the hybrid digital workshops including digital academy workshops. That means Points of You® might take and use audio or visual recordings and photographs of you for the following purposes:

to be displayed on all Points of You® “Digital Properties”

to appear in Points of You® publications (including, but not limited to, prospectuses, marketing materials, and annual reports) general publicity purposes

If you have any concerns about or wish to opt-out to audio or visual recordings and photographs being taken, please contact us. 

If you would like us to remove any specific audio or visual recording or photograph of you from an existing Points of You® publication, website or display, please contact by emailing us at support@points-of-you.com

Digital Workshops



You may not use false details (such as name, phone, e-mail address), impersonate anyone, or otherwise mislead as to the origin of any content. 

You are aware that the information set out in the registration form (name, email address, phone number, country) is needed for sharing any further information regarding the digital workshops (such as access to the webinar, or follow-up emails). In order to be informed this information needs to be up to date before, during, and after the workshop.

Your ticket and registration code are personal. You will have access to use certain areas of the Website. You are solely responsible for protecting the security and confidentiality of the password and ID assigned to you. You will be responsible for any activity conducted under your assigned password or ID.



In order to create a relaxed and comfortable environment for all attendees, we ask that you comply with the code of conduct below:

All sessions will start and end on time.

The hybrid digital workshops including digital academy workshops content are relaxed and sociable. Respect and openness to different opinions, attitudes, and behaviors are basic values of the workshop. 

If the presenter of a session or a member of a workshop team determines that the participant is disruptive, the participant can be excluded from the workshop.



Points of You® shall not be responsible for any loss that a participant suffers as a result, except for those losses which it could reasonably foresee would result from the failure to comply with these Terms and Conditions.

Points of You® shall not be responsible to the participant for losses that result from its failure to comply with these Terms and Conditions including, but not limited to, losses that fall into the following categories: 

loss of income or revenue; loss of business; loss of anticipated savings; or loss of data

The participants are responsible for their choice of the session to attend. Any conditions resulting from attending and/or participating in a session that is not suitable for the participant’s Points of You® is not liable for. 

The participant agrees that any claim against Points of You® or any facilitator, employee or partner of Points of You® must be brought within 30 days of the workshop that gave rise to such claim. The participant agrees any claim made thereafter should be discussed.

All warranties and conditions whether implied by statute or otherwise are so far as is permitted excluded from these Terms and Conditions.




Points of You® acts as a Data Controller in relation to services supplied under these Terms and Conditions.

Points of You® will adhere to all applicable data protection laws and always store data sent to us in a secure manner as outlined in our Privacy Policy. 

Points of You® shall ensure that data processing only takes place in accordance with the terms of these Terms and Conditions and any Data Processing Agreements in place from time to time. Points of You® only process personal data where it has a lawful basis to do so.

Points of You® may store and process personal data via our servers. Data will be transferred in accordance with the relevant data protection laws.

We retain the right to respond to legal requests, as necessary.



Points of You® shall uphold all rights in relation to the use of a data subjects’ personal data. The rights of data subjects are contained within our Privacy Policy. 

As permitted under data protection legislation, we will store a Client’s data for as long as necessary in order to provide our services to the Client. Information associated with your account will be kept until your account is deleted, unless the information is no longer needed for the purposes agreed or for other legitimate purposes.

Once our relationship with you as a user of our classes has terminated, we will retain personal information only to comply with legal requirements, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take any action permitted by law.

We do not pass participants/clients/customers’ information to any third parties except those who have contractually agreed to abide by our service Terms and Conditions. Your data will not be used or sold outside of the agreed Terms and Conditions.



Use of certain areas of the Website requires Internet access, audio manager software or other software allowing the downloading and storing of audio and audio-visual files in digital format. You acknowledge and agree that it is your sole responsibility to comply with the system requirements of your Software and Device.



By accepting these terms and conditions, you also agree to the following Declaration. Wherein “I” refers to “you”, the Top View applicant.

I declare that I am choosing to participate of my own free will and have not been coerced into participating in a program by the organizers or by any other person. The decision to participate is mine alone and is based on my own personal assessment.

Points of You® has explained to me what to expect from the program and the certification process. I am aware that I can ask questions about the process at any time.

I declare I answered all questions honestly during the screening process and understand that I must complete all follow-up questions in order to participate in a program. I agree to provide all relevant information regarding my medical history, mental and physical health, and any other information.

I understand that all of the information I provided will be kept in the strictest confidence.

I agree to keep other participants confidential and do not share information about their personal and professional journeys.

I accept full responsibility for participating in all academy face-to-face workshops.

I agree to take part in all program processes.

I agree to always respect all individuals. Overt negativity or disruptive negativity detracts from the experience of others.

I agree that in a situation where any participant acts in an excessively negative manner or severely disrupts the group or staff, Points of You® reserves the right to expel them from the program immediately, without responsibility for offering a refund or providing additional accommodations.

I agree that in a situation where a participant’s behavior presents a threat to their own safety or the safety of others, Points of You® reserves the right to expel them from the program immediately, without responsibility for offering a refund, or providing additional accommodations. If necessary, physical restraint will be used as gently as possible, while maintaining respect for the dignity of the participant.

I understand that any sexual activity between participants and Points of You® staff is strictly prohibited. Sexual harassment of any kind will be treated severely and will not be tolerated.

We strongly recommend you have comprehensive travel insurance that includes cancellation coverage so that you are protected financially in case anything comes up that prevents you from joining your trip.




Physical Products- tools & merchandise:
Please note that additional customs charges may apply based on the laws and regulations of your country, which will be the responsibility of the customer.
For a full refund, you should claim a dispute within 30 days from the day of purchase and send us back the product. After receiving it we will refund your money for up to 30 days. If you believe that you received Damaged or defective items, please reach out to our customer excellence team at support@points-of-you.com, and we will ship you, with no extra charge a new product or the part that is damaged.

Hybrid digital workshops including digital academy workshops: For a full refund, you should claim a dispute up to 21 days before the date of the workshop. A cancellation request that will be claimed between 21 and 8 days before the start date of the workshop, will refund the customer 80% of the original payment. A cancellation request that will be claimed 7 days before the start date of the workshop, will refund the customer 50% of the original payment in any case of the above the customer will have the choice to receive 100% credit equal to the total amount paid which can be used towards any Points of You® future event/tools. All claims must be sent in writing to: support@points-of-you.com

Face-to-face workshops including academy workshops: For a full refund, you should claim a dispute up to 30 days before the date of the workshop. A cancellation request that will be claimed between 29 and 21 days before the start date of the workshop, will refund the customer 80% of the original payment, or 100% credit equal to the total amount paid which can be used towards any Points of You® future event/tools. A cancellation request that will be claimed between 20 and 7 days before the start date of the workshop, will refund the customer 50% of the original payment, or 80% credit equal to the total amount paid which can be used towards any Points of You® future event/tools. A cancellation request will not be accepted if claimed less than 6 days before the start date of the workshop, in this case, the customer will receive a 50% credit equal to the total amount paid which can be used towards any Points of You® future event/tools. All claims must be sent in writing to: support@points-of-you.com



Points of You® will not be liable or responsible for any failure to perform or delay in performance of, any of its obligations under the Agreement that is caused by events outside its reasonable control. Such causes include, but are not limited to power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of Points of You®.



Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.



The failure by either party to enforce any obligation under these Terms and Conditions at any time or for any period shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these Terms and Conditions.



These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party and which is not contained herein shall be binding or form part of these Terms and Conditions.



Definition: Standard shipping refers to our regular shipping method for delivering orders to customers. By choosing standard shipping, you agree to the following terms and conditions.

Delivery Time: Standard shipping orders are processed and shipped within 21-30 business days from the date of order confirmation. Delivery times may vary based on the destination location and shipping carrier. We aim to deliver within 10 to 20 business days for international orders.

Shipping Costs: Shipping costs will appear on your check out cart.

Tracking Information: Once your order is shipped, you will receive an email notification with tracking information. You can track the progress of your shipment through our website or the designated carrier’s tracking system.

Delivery Address: Please ensure that the provided shipping address is accurate and complete. We are not responsible for delays or delivery issues arising from incorrect or incomplete addresses. Changes to the delivery address after the order has been shipped may incur additional charges.

Delivery Attempts: Our shipping carrier will attempt delivery to the provided address. If delivery is unsuccessful, the carrier may leave a notice with instructions for rescheduling or arranging pickup. It is the customer’s responsibility to follow the carrier’s instructions.

Delays and Disruptions: While we strive to meet delivery timelines, unforeseen circumstances such as weather conditions, customs clearance, and other external factors may cause delays. We are not liable for such delays or any resulting inconvenience.

Shipping Restrictions: Certain items may be subject to shipping restrictions based on their nature, destination, or local regulations. We reserve the right to cancel or modify orders that violate these restrictions. It is the customer’s responsibility to be aware of any product-specific shipping limitations.

Returns and Refunds: Our standard shipping T&Cs also apply to returns and refunds. If you wish to return a product, please refer to our Cancelation Policy above for further information.

Modification of Terms: We reserve the right to modify these standard shipping terms and conditions at any time without prior notice. Any changes will be effective for all orders placed after the date of the modification.

By selecting standard shipping, you acknowledge and agree to abide by the above terms and conditions. If you have any questions or concerns, please contact our customer support team before placing your order.
Last updated: August 21st, 2023.



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