Points of You® Certified Business Trainer

Dr. Irvine Nugent is a recovering conflict coward who grew up amid the violence of Northern Ireland, witnessing firsthand the damage caused when communication breaks down. After 15+ years in senior leadership, he realized conflict is inevitable and most leaders lack the skills to manage it. Today, he helps organizations transform conflict into opportunity by fostering self-awareness, emotional regulation, and constructive dialogue. A certified mediator, coach, and trainer, Irvine blends emotional intelligence expertise with storytelling, humor, and practical strategies. He holds a Ph.D. in Management, is a Georgetown-trained executive coach, one of few worldwide certified FACS coders, and author of.

Dr. Irvine Nugent grew up amid Northern Ireland’s conflict and now helps leaders turn tension into trust. A master storyteller with Irish humor, he equips teams with emotional intelligence to build resilience, connection, and collaboration.